Survey Builder
Matrix / Grid Questions
Overview The Matrix question type in SurveySensum lets you ask respondents to evaluate multiple row items (statements) against the same set of column answer options — all within a single compact question. This keeps your survey short while collecting ...
Multiple Choice Question (MCQ)
Overview The Multiple Choice question type in SurveySensum allows respondents to choose one or more answers from a predefined list of options. It is one of the most widely used question formats in surveys because it is fast to answer, easy to ...
Scale-based Questions
Overview Scale-based questions allow you to measure user sentiment, satisfaction, or experience using a defined numerical or visual scale. These question types are widely used in feedback surveys to: Track performance over time Compare responses ...
Looping
Feature Overview Looping allows a set of questions (section questions) to automatically repeat based on the answers selected in a Base question. It helps survey creators collect feedback for multiple items without manually duplicating the same ...
Logic
Logic in Surveys Overview Logic helps make surveys smarter and more efficient by showing respondents only the questions that are relevant to them. Instead of displaying every question to every respondent, logic allows the survey to adapt dynamically ...
Jump Logic
What is Jump Logic? Jump Logic is a survey feature that automatically skips to the specific questions based on the respondent's answers. It helps show only the relevant questions and hides the ones that doesn’t apply. It helps make the survey more ...
Build's Editor
a A drop-down menu will appear, where you can scroll through all the question types available. The following question types are available on SurveySensum: Welcome Screen Thankyou Screen Custom Thankyou Screen for NPS Survey Opinion Scale Long And ...
Popular Articles
What is Text Analysis? Why is it Required?
Overview Text Analysis helps organizations understand and extract insights from open-ended feedback collected through surveys. While metrics like NPS or CSAT provide a numerical snapshot of customer satisfaction, the real value often lies in the ...
What are Keywords? Why they are required?
What are Keywords? Why are they required? Keywords help you automatically organize and identify similar responses in Text Analysis. By adding keywords to a tag, responses containing those words or phrases can be grouped and tagged more efficiently, ...
What is a Dashboard and Why is it Required?
What is a Dashboard and Why is it Required? A Dashboard is a centralized view where you can monitor and analyze responses from multiple surveys in one place. Instead of reviewing each survey individually, dashboards allow you to combine key ...
Contacts Tab
Contacts Tab Overview The Contacts section helps you manage all customer contact details in one centralized location. From here, users can view, organize, filter, import, export, and manage contacts for survey distribution and communication. Contacts ...
How to integrate with third-party applications using SurveySensum API's
Use SurveySensum application for using open API's to integrate with third-party applications SurveySensum API helps you to integrate with your own application ecosystems such as CRM, HRM, and Helpdesk applications. It frees you from the ...