Netting

Overview

Netting allows you to group related choices within a Multiple Choice question and analyze them as a single aggregated category across reports.

Instead of viewing only individual choices, you can organize choices into Groups and view both Group-level and Choice-level results in Survey Metrics, Responses, Crosstabs, Dashboards, and Exports.

This helps simplify reporting by combining related response options while still allowing detailed analysis of individual choices.

When to use it:

Use Netting when you want to categorize similar response options, compare broader themes, or simplify the analysis of Multiple Choice questions.

Group similar choices (for example, products, regions, or categories) to analyze overall performance while retaining access to individual choice-level insights.

Key Use Cases

• Group related choices within Multiple Choice questions

• Analyze aggregated results by Group

• Maintain detailed Choice-level analysis

• Simplify survey reporting

• Improve Crosstab analysis

• Standardize reporting across exports and dashboards

How to Use Netting

Creating Groups

Groups can be created directly from a Multiple Choice question in the Survey Builder.

To create a Group:

1. Open a Multiple Choice question.

2. Click the ⋯ (More Options) menu beside a choice.

3. Select Assign to Group.

4. Create a new Group or select an existing one.

Once assigned, the choice appears under its Group in the builder.

A choice can belong to only one Group at a time.

Managing Groups

Groups can be updated at any time.

Users can:

• Create new Groups

• Assign choices to existing Groups

• Rename Groups

• Remove choices from Groups

If a Group is deleted, all associated choices automatically become standalone choices again.

Changes are reflected immediately across all reporting modules.

Survey Experience

When respondents answer the survey, grouped choices appear under their respective Group headings.

Group names:

• Act as section headers

• Cannot be selected

• Help organize related choices

Standalone choices continue to appear independently.

Randomizing Choices

Netting supports choice randomization while preserving Group structure.

Available options include:

• Randomize all choices

• Keep Group positions fixed while randomizing choices within each Group

When Group randomization is enabled:

• Group order remains fixed.

• Choices are randomized only within their own Group.

• Standalone choices are randomized independently.

Choices are never moved between Groups during randomization.

Viewing Netted Results in Survey Metrics

Survey Metrics automatically displays both Group-level and Choice-level results.

Each Group appears as an aggregated row followed by its individual choices.

For every Group, Survey Metrics calculates:

• Total Count

• Percentage

• Aggregated metrics based on included choices

Color Coding

Groups and their associated choices use consistent colors throughout reports.

• Each Group is assigned a primary color.

• Choices use lighter shades of the parent Group color.

• Standalone choices use the default color palette.

This color mapping remains consistent across charts, tables, dashboards, and widgets.

Viewing Groups in Responses

The Responses tab includes both the original respondent selection and its corresponding Group.

For grouped selections:

• The selected choice appears in the question response.

• The associated Group appears in a separate derived Group column.

If a respondent selects choices from multiple Groups, all applicable Group names are displayed.

The same Group and Choice structure is preserved when exporting responses.

Using Netting in Crosstabs

Crosstabs display Groups using the same hierarchy as Survey Metrics.

The report includes:

• Group-level aggregated rows

• Individual Choice rows beneath each Group

Group metrics are automatically calculated from the included choices while preventing duplicate counting of responses.

Applied filters affect both Group and Choice-level results consistently.

Exports

Grouped data is retained when exporting survey results.

Exports include:

• Original selected choices

• Derived Group information

• Group and Choice hierarchy where supported

This ensures consistency between reports and exported datasets.

Important Notes

• Netting is supported only for Multiple Choice questions.

• A choice can belong to only one Group.

• Group names must be unique within a question.

• Deleting a Group does not delete its choices.

• Group metrics are calculated from valid responses only.

• Changes to Groups are reflected immediately across Survey Metrics, Responses, Crosstabs, Dashboards, and Exports.

Best Practices

• Group choices that represent a common category or theme.

• Use descriptive Group names to improve report readability.

• Review Group structures before publishing the survey.

• Use Group-level analysis for executive reporting and Choice-level analysis for detailed insights.

• Keep color consistency enabled when presenting grouped results in dashboards.

Netting works best when reporting needs both high-level summaries and detailed response analysis without maintaining separate survey questions.