Train Verbatim
Train Verbatim
Train Verbatim The Train Verbatim section allows users to review, categorize, and train AI models using actual customer feedback responses (verbatims). It enables you to assign tags, adjust sentiment, and refine text analysis results, ensuring that ...
Sub-Tags
Why are sub-tags required in Text Analysis? You can organize similar tags together using sub-tags In the below example we have Ice-cream, cakes, and brownies as 'child tags' or 'sub-tags' of Dessert. To explain the need for this hierarchy or setup we ...
What are Keywords? Why they are required?
The article should help the users in understanding what are keywords, how you can create the keywords, and what's its purpose. Keywords allow you to add similar words/phrases corresponding to any tag. Once keywords are added, we will analyze all your ...
How do I manage and edit my tags?
Learn how to manage and edit your existing tags Once you’ve logged into your dashboard, select the survey in which text analytics is active. Click on Text Analytics in the top menu and navigate to Train Comments tab. To edit an existing tag, click on ...
What is a Tag? How can you create a Tag & Add it to a Verbatim?
This article helps users understand what a Tag is and how to create tags and apply them to verbatim responses in Text Analysis. What is a Tag? A Tag is a keyword or label used to categorize and organize open-ended responses (verbatims). Tags help ...
What is Text Analysis? Why is it Required?
What is Text Analysis and Why is it Required? Text Analysis helps organizations understand and extract insights from open-ended feedback collected through surveys. While ratings such as NPS or CSAT scores provide a numerical overview of customer ...
Commonly Used Tags
This article will help you in gaining knowledge about some of the most generic tags along with some industry specific tags. To tag any verbatim, the most important thing is to read the verbatim well and then create the tag. Once you tag 40-50 ...
Commonly Used Tags
A list of most generic tags suitable for SaaS companies, along with some industry specific tags to help you get started with tagging. To tag any verbatim, the most important thing is to read the verbatim well and then create the tag. Once you tag ...
What is Text Analysis? Why is it Required?
What is Text Analysis and Why is it Required? Text Analysis helps organizations understand and extract insights from open-ended feedback collected through surveys. While ratings such as NPS or CSAT scores provide a numerical overview of customer ...