To tag any verbatim, the most important thing is to read the verbatim well and then create the tag.
Once you tag 40-50 verbatims, the machine learns the tagging itself and will do it for you.
Ease of Use
To make this a little easier for you, we have also identified some industry specific tags.
Interest/Fees & Charges
Let’s also look at some common complaints and tags for the E-Commerce Industry,
Post Purchase Concerns
Social Media Related
Balance & Refunds