Sub-Tags
Why are sub-tags required in Text Analysis?
To explain the need for this hierarchy or setup we give you an example. For instance, you are a restaurant manager and you have received feedback from your customer, once you start analyzing the responses and tagging them, you realize that there are a lot of responses related to the parent-tag of ‘Dessert’ but you also read and understand that several desserts are being mentioned. To ease this out, you can create a hierarchy or another structure with child categories naming the different desserts like Ice-cream, Cakes, Brownies, etc.
How to Add a sub-tag?
Design
Currently, the behavior permitted by SurveySensum allows you to make only one parent for a particular child category. One child category can’t have more than one parent.
The machine allows you to make parent tags and sub-tags only, you can’t grill it down further.
Note: If in response, you tagged a particular child tag, you can’t add a parent tag in the same response. Similarly, if you have added a particular parent tag you can’t add a child tag in that particular response.
Deleting the tags and sub-tags
If you delete a particular parent tag, the child automatically becomes an independent tag. However, while selecting the option of deleting a parent tag, you will get a popup whether you want to delete just the parent tag or the entire hierarchy including child tags. If you wish to delete a child tag, that is deleted easily and no popup appears
If you delete a particular parent tag, the child tag will become an independent parent. If you wish to delete all tags, choose the option
How does making Sub-Tags affect the Analysis
The parent tag will have the number with all the number of responses for the children/child tags as well. For example, if the parent tag is Dessert and the subtags are -
Ice-cream
Cakes
Brownies
And if these subtags have 3 responses each (3+3+3), the number of responses shown next to the parent tag will be 9 + The number of responses or verbatim where the parent tag (Dessert) has been tagged. If that number is also 3, the total would be 9 (For children) + 3 (Parent Tag) = 12.
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