What are some Commonly Used Tags

What are some Commonly Used Tags

What are some commonly used tags in Text Analysis?

Tags help you organize responses based on common themes, making it easier to filter, search, and analyze customer feedback.

While creating tags, carefully review the response and identify the main topic or concern being discussed. You can also improve tagging accuracy by adding relevant keywords to each tag.

Below are some commonly used tags across industries that can help you get started.

Common Tags Across Industries

These tags are frequently used in customer feedback analysis:

  • Pricing
  • Ease of Use
  • Customer Support
  • Bugs & Issues
  • UX/UI Experience
  • Marketing & Promotions
  • Sales Experience
  • Testimonials & Positive Feedback

Common Tags for Banking Industry

Popular tags used in banking and financial services feedback include:

  • Customer Service
  • Loan & Mortgage Issues
  • Fund Transfer
  • Debit/Credit Card Issues
  • PIN & Security Settings
  • Fees & Charges
  • Account Statements
  • Transaction Failures

Common Tags for E-Commerce Industry

Frequently used tags in e-commerce and retail feedback:

  • Delivery Issues
  • Refunds & Returns
  • Customer Experience
  • Product Quality
  • Website/App Experience
  • Failed Transactions
  • Post Purchase Support
  • Marketing & Promotions

Using clear and consistent tags helps improve response categorization, AI-powered tagging suggestions, and overall feedback analysis.

    • Related Articles

    • How do I manage and edit my tags?

      How do I manage and edit my tags? You can easily manage and update existing tags from the Manage Tag section in Text Analysis. To edit a tag: Locate the required tag from the tag list. Click the three-dot menu beside the tag. Select Edit tag. This ...
    • How do I share a Dashboard with other users?

      Sharing Dashboard You can share dashboards with other users by first adding them to your account and assigning the required dashboard permissions. Once the user is added, the dashboard can be shared directly from the Dashboards module. Step 1: Add a ...
    • How do I create tag groups in Text Analytics?

      Tag Groups help you organize related tags into a single collection, making it easier to filter and analyze feedback. Once a group is created, selecting the group automatically selects all the tags within it, saving time when working with multiple ...
    • How do I view an AI-generated summary of survey responses?

      The Summary feature in Tag Analysis uses AI to generate a concise overview of your survey responses. It highlights the overall sentiment, key strengths, major concerns, and important insights from respondent feedback, making it easier to understand ...
    • What are Keywords? Why they are required?

      What are Keywords? Why are they required? Keywords help you automatically organize and identify similar responses in Text Analysis. By adding keywords to a tag, responses containing those words or phrases can be grouped and tagged more efficiently, ...