Offline App
Offline Field Work
Overview
Offline Field Work enables organizations to collect survey responses in locations with limited or no internet connectivity.
Using the Offline Field Work solution, surveys can be assigned to field agents, downloaded to a mobile device, completed offline, and synchronized back to the platform once internet access becomes available.
Offline Field Work consists of:
Offline Field Work Portal – Used to manage users and survey assignments.
Offline Field Work Mobile Application – Used to download surveys and collect responses offline.
Common use cases:
Field surveys
Retail audits
Door-to-door interviews
Rural data collection
Event-based research
For role-specific instructions, refer to:
Admin Guide – Managing managers, access, and permissions.
Manager Guide – Managing agents and survey assignments.
Agent Guide – Downloading surveys, collecting responses, and syncing data.
How It Works
Users are created and granted access.
Surveys are assigned to agents.
Agents download assigned surveys.
Responses are collected offline.
Responses are synced when internet access becomes available.
Data becomes available for reporting and analysis.
Accessing Offline Field Work
Open the survey.
Navigate to the Share tab.
Click Offline Field Work.
This opens the Offline Field Work Portal.
Portal and Mobile Application
Offline Field Work Portal
The portal is used to:
Manage users
Assign surveys
Control access
Monitor assignments
Offline Field Work Mobile Application
The mobile application allows agents to:
View assigned surveys
Download surveys
Collect responses offline
Sync responses
Syncing Responses
Responses collected offline remain stored on the device until synchronized.
To sync responses:
Connect to the internet.
Open the mobile application.
Sync the collected responses.
Once synced, responses become available for reporting and analysis.
Important Notes
Internet is not required to conduct surveys.
Internet is required to sync responses.
Agents can only access assigned surveys.
Surveys should be downloaded before going offline.
Related Articles
Role of Manager in Offline App
Offline Field Work – Manager Overview The Manager role is responsible for managing field Agents and assigning surveys for offline data collection. Managers use the Offline Field Work web portal to create Agent accounts, manage survey assignments, and ...Role of Admin In Offline App
Offline Field Work – Admin Overview The Admin role is responsible for managing the overall Offline Field Work structure. Admins create and manage Manager accounts, grant account access, and control which accounts Managers can access within the ...Agent Guide
Offline Field Work – Agent Overview The Agent role is responsible for collecting survey responses using the Offline Field Work mobile application. Agents use the mobile application to download assigned surveys, collect responses without internet ...