How to Update or Change Your Password?

How to Update or Change Your Password?

Keeping your account password secure is important for protecting your surveys, dashboards, tickets, and other account information. You can change your password directly from Account Settings whenever required.

Steps to Change Your Password

  1. Click your Profile Picture in the top-right corner of the application.
  2. Select Account Settings.
  3. Make sure you are on the Profile tab.
  4. Scroll down to the Change Password section.

  5. Click Change Password.
  6. Enter your Old Password.
  7. Enter your desired New Password.
  8. Re-enter the new password in the Re-enter New Password field to confirm it.

  9. Click Update Profile to save the changes.

Once updated, your new password will be used the next time you sign in to your account.

NotesNote: You must enter your current/old password before setting a new one. If you do not remember your current password, use the available password recovery option instead of attempting to change it from Account Settings. Click here to know more.

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