What is a Dashboard and Why is it Required?

What is a Dashboard and Why is it Required?

It has all happened to us sometimes when we wanted to share multiple real-time responses from different surveys all at once at the same time but found it too hard to assemble all those responses and data together.


Collating all those responses together in a Powerpoint Presentation or Screenshots is a hassle. What is even more frustrating is to visit the particular responses in those particular responses from time to time to stay updated with the real-time reports. 


Different surveys give different responses, but within the surveys, there are questions/responses that are of specific interest to specialized teams. 


For instance, if you are a user and you create and share surveys with your customers/employees, you receive multiple responses, now, as a CX person, your job is to share these responses with the specific teams that have to act on the feedback received, the problem occurs when you get the option to share the data/responses from one particular survey. Whereas, it may be possible that Question 2 from Survey 1 and Question 5 from Survey 5 both need to be shared with the Product team. It would become a tedious task for you to continuously monitor and share this data to ensure that they get real-time reports.  Exporting surveys one by one and clubbing the responses and data would increase the workload for you and would prove to be very time-consuming. 


We are trying to ease this job with the use of a Dashboard. This is a dashboard that would help you in collating data and responses from different surveys in one place so that you can share the same with specific teams. 


The dashboard becomes a means for you to validate real-time information in one place without having to go back to different surveys and responses over and over again.



    • Related Articles

    • How can you use the DIY Dashboard?

      The DIY Dashboard is a solution from our side to solve your hassle of sharing multiple responses from different surveys with your teams in screenshots and multiple PowerPoint presentations.  With this Dashboard, you can collate all the responses ...
    • What are Keywords? Why they are required?

      The article should help the users in understanding what are keywords, how you can create the keywords, and what's its purpose. Keywords allow you to add similar words/phrases corresponding to any tag. Once keywords are added, we will analyze all your ...
    • What is Text Analysis? Why is it Required?

      Questions like - What did you like the most about our product/service? Please tell us how we can improve? Why did you give us this rating? are open ended that need to be answered and analyzed properly. As an organization, you can get complaints, ...
    • What is Text Analysis? Why is it Required?

      The purpose of the article is to help you understand how Conversational Analysis helps organizations Everyone who uses surveys knows that not all questions are objective, there are open ended questions too. Questions like - What did you like the most ...
    • How do I manage and edit my tags?

      Learn how to manage and edit your existing tags Once you’ve logged into your dashboard, select the survey in which text analytics is active. Click on Text Analytics in the top menu and navigate to Train Comments tab. To edit an existing tag, click on ...