Sharing Survey Metrics

Sharing survey metrics helps teams easily distribute survey insights, export reports, and share response data with stakeholders. Users can export complete reports in multiple formats, export individual question metrics as an image or CSV, and share reports directly using a public link.

This feature is useful when presenting survey results, sharing performance summaries with teams, or downloading data for further analysis.

Share Report via Link

The Share via Link feature allows users to generate a shareable report link that can be sent to team members or stakeholders for quick access to survey metrics.

Why It Matters

• Easily share reports without downloading files
• Improve collaboration across teams
• Provide quick access to live survey reports
  

When to Use It

• Sharing reports with clients or teams
• Providing access to survey dashboards
• Collaborating on survey insights
  

How to Access

1. Go to Report → Survey Metrics
   
2. Click the Share icon
3. Select Share via link
4. Copy and share the generated report link
   

Note* Changes made in the default report will not reflect in this link. Save your changes via “Save as new” before sharing it with your team.

Export Report as CSV, Excel & PDF

This feature allows users to export the complete survey report in multiple formats including CSV, Excel, and PDF for offline access and reporting purposes.

Why It Matters

1. Keep survey reports for records
   
2. Analyze data externally in Excel
   
3. Share formatted PDF reports with stakeholders
   

When to Use It

• Preparing business reports
• Downloading survey response summaries
• Sharing printable survey reports
  

How to Access

1. Go to Report → Survey Metrics
2. Click Export & Import
3. Select:
   • Export as CSV
   • Export as Excel
   • Export as PDF
4. The report will download in the selected format.
   

Export Survey Metrics for a Particular Question as Image or CSV

This feature allows users to export a specific survey question’s metrics either as a CSV file or as an image. It helps users quickly download question-level insights without exporting the entire report.

Why It Matters

• Quickly share a single question’s result
• Use charts in presentations or reports
• Analyze question data separately in spreadsheets

When to Use It

• Sharing NPS or rating question results
• Creating presentations with survey charts
• Downloading question-specific response data
  

How to Access

1. Go to Report → Survey Metrics
2. Navigate to the required survey question
3. Click the Download icon on the question card
4. Select Export as CSV or Export as Image
   

• Related Articles

• Survey Metrics

  Survey Metrics Overview The Survey Metrics section in the Reports tab provides a detailed summary of survey responses using charts, visualizations, and respondent feedback. Each survey question is automatically displayed using an appropriate chart ...

• Reports Tab

  Reports Tab Overview The Reports tab allows users to analyze and monitor survey performance after responses are collected. It provides visual dashboards, detailed response data, and performance tracking tools in a centralized view. Reports help ...

• Overview page

  Overview Page Overview The Overview Page in the Reports module provides a consolidated snapshot of survey performance by combining key metrics, trends, and text analysis insights into a single view. It helps users quickly understand customer feedback ...

• Single Response PDF Export

  Overview The Single Response PDF Export feature allows users to download an individual survey response as a PDF directly from the Responses section of the Report module. This is useful when you need to: Share a specific respondent's feedback Maintain ...

• Comment page

  Comments Page Overview The Comments section in the Reports module allows you to view and analyze all open-ended responses submitted by survey respondents. This helps in understanding customer sentiment, identifying patterns, and gathering actionable ...