How can you use the DIY Dashboard?

How can you use the DIY Dashboard?

The DIY Dashboard allows you to create customized dashboards by adding reports and widgets from your surveys. Instead of sharing multiple screenshots, presentations, or separate reports, the dashboard lets you consolidate all survey insights in one place.


With the DIY Dashboard, teams can monitor feedback in real time, track important metrics, and easily share insights with stakeholders.

Accessing the Dashboard

  1. Log in to your SurveySensum account.

  2. From the top navigation panel, click Dashboards.

If no widgets have been added yet, the screen will display a “No report yet” message prompting you to start building your dashboard.

Click Add Reports to begin adding reports or widgets to your dashboard.


Adding Reports to the Dashboard

After clicking Add Reports, a panel will open on the right side where you can choose the type of report to add.

The available options include:

  • Surveys

  • Tickets


To add survey analytics to the dashboard, select Surveys.

Selecting a Survey

Once you select Surveys, you will see a dropdown menu that allows you to choose the survey whose responses you want to visualize.

Steps:

  1. Click Select Survey.

  2. Search or scroll through the list of available surveys.

  3. Select the survey you want to analyze.


After selecting a survey, the system will display the available widgets based on the types of questions present in that survey.

Selecting a Widget

Once the survey is selected, you will see different chart and widget options categorized by type.

Some common widget categories include:

Trends

  • Responses Trend

  • Rating Trend

Score Widgets

  • NPS Score

  • Average Score

  • Top Box

  • Top 2 Box

  • Bottom Box

  • Bottom 2 Box

Scale Widgets

  • NPS Scale


The widgets available will depend on the type of questions present in the survey. For example:

  • NPS questions will display widgets like NPS Score or NPS Scale.

  • Rating or opinion scale questions may display Average Score or Top Box widgets.

  • Multiple-choice questions may generate charts such as bar charts or pie charts.

Adding the Widget to the Dashboard

After selecting the widget you want:

  1. Click the desired widget.

  2. Click Add to Dashboard.

Once added, the widget will immediately appear on the dashboard and a confirmation message will indicate that the report has been successfully added.


You can repeat the process to add additional widgets.

Viewing the Dashboard

After adding widgets, the dashboard will display multiple charts and reports together. These widgets provide a consolidated view of your survey results.

Common widgets you may add on the dashboard include:

  • NPS Score gauges

  • Bar charts showing satisfaction scores

  • Pie charts displaying response distribution

  • Trend charts showing response patterns over time

  • Sentiment summaries


The widgets update dynamically as new survey responses are received.

Editing or Removing Widgets

Each widget contains a menu with additional options.

From this menu, you can:

  • Open Widget Settings to customize the visualization

  • Select Delete Widget to remove the widget from the dashboard


This allows you to manage and adjust your dashboard layout as needed.

Applying Filters

You can filter the dashboard data to view responses for specific time periods.

Available filter options include:

  • Custom Range

  • Today

  • Yesterday

  • Last 7 Days

  • Last 30 Days

  • Last 90 Days

  • All Time

You can also apply additional filters depending on the survey data available. The widgets will automatically update based on the selected filters.


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