How can you use the DIY Dashboard?

How can you use the DIY Dashboard?

The DIY Dashboard is a solution from our side to solve your hassle of sharing multiple responses from different surveys with your teams in screenshots and multiple PowerPoint presentations. 

With this Dashboard, you can collate all the responses concerning specific teams in one place. It also brings to you a way to keep track of all real-time responses and data that may require you to act on the feedback given without wasting any time. 

So, given below is the way for you to use the Dashboard. 

First off, log in to the SurveySensum account and click on Dashboard from the Navigation Panel presented on top of the screen. 

Once we click on the same, we will get the option to Create a Dashboard. We have to click on it and we will be moved to the next screen where we will have to add the reports. 

Note - The dashboard name is not asked from the user but the user has the option to edit the same. For example, if you are a Customer Experience person, and you want to create a dashboard specifically for the Marketing Team or the Product Team, you can name the dashboard according to the same. 

Next up, we have to click on Add Reports. Clicking on this allows the user to add reports from one or more surveys to get a single view of all the survey data. 

After clicking on the same, a right slider/module appears which would contain a drop-down menu requesting us to choose the surveys from the survey names given in the drop-down from where we want to take out the responses/data that we want to add to the particular dashboard that we are creating. 

We can only select one survey at a time and once we select the survey, depending on the kind of survey questions it has, the page will display a set of widgets that are relevant to the survey questions in that particular survey. 

Some of the common widgets are as follows - 

  1. NPS Gauge 

  2. NPS Detail 

  3. NPS Trend 

  4. Responses

  5. NPS Scale 

  6. Column Chart 

  7. Bar Chart 

  8. Pie Chart 

  9. Grid Chart 

  10. Mean Score 

  11. Short Text 

These widgets would appear depending on the type of survey responses that are present in the survey. 

Different widgets have different visualizations that can be shown in the previews that shall appear on clicking the specific widget. This would show us how the widget would appear in the dashboard. 

The user will only be able to add one widget at a time. For example, if we click on the NPS Gauge widget and there are two responses in the survey that fit in this widget, we will be presented with both the questions and we would be required to select the questions that we would like to put on the dashboard in that particular widget visualization. 

Again, the user can select only one widget at a time. Taking from the previous example, if we want to add the responses from both the Survey Questions, we will first have to select one response and then the other. 

On the other hand, if there is a widget that only has one response that matches it, upon clicking the widget, the response would automatically get added to the dashboard. Click on Add to Dashboard and it will be available on the dashboard. 

The dashboard should be similar to the image given below,  


The dashboard also allows the users the option to filter the responses on the basis of the distribution channel from where they have been received. So, the user can select either Email, Link, or all channels. 

Note - The charts will populate according to the survey you have. All the widgets will depend on the kind of survey you have. For example, the Main Score chart widget will only appear if your survey has an opinion scare or rating question.

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