Overview

The Extend Link Expiry feature allows you to increase the validity of your survey link, even after a campaign has been sent.

This helps you continue collecting responses without creating a new campaign, especially if your survey has expired or needs more time.

Key Use Cases

• Extend a survey that has expired
• Give respondents more time to complete the survey
• Avoid creating a new campaign for the same survey
• Continue collecting responses from existing recipients

Extending Link Expiry

You can extend the expiry of a campaign from the campaign page.

How to Extend Expiry

1. Open your campaign
2. Click Extend Link Expiry
3. Select a duration or choose a custom date
4. Click Update Expiry Date

Expiry Options

You can choose from the following options:

• 14 days
• 30 days
• 60 days
• 90 days
• Custom date

Before You Update

When you open the expiry window:

• If the campaign is still active:
  • You will see the current expiry date and remaining days
• If the campaign has expired:
  • You will see the expired date

After Extending Expiry

Once you update the expiry:

• The survey link becomes active for the selected duration
• You can continue collecting responses using the same campaign
• No changes are made to existing responses or previously sent emails