Using automation, you can generate and export these unique survey links efficiently on a recurring schedule. Since the links are tied to individual contacts, they enable personalized tracking and reliable feedback collection.
Go to the Automation Module
Click on “Create Automation.”
Set Start Date & Frequency
Choose the date from which you want to start the automation.
Select the frequency from the dropdown:
Daily – runs every day.
Weekly – runs on selected days of the week (e.g., Monday, Wednesday).
Monthly – runs in selected months.
Quarterly / Half-Yearly / Annually – runs on a broader schedule.
You also have the option to skip weekends if needed.
Pick Days/Months (based on frequency)
If you selected Weekly, choose the specific days (e.g., Monday, Tuesday).
If you selected Monthly, choose the months when the automation should run.
Set Time Zone
Select your time zone (e.g., Asia/Calcutta) to ensure automation runs at the correct local time.
Set Time of Day
Choose the exact time the automation should run (e.g., 12:00 PM).
Use the ➕ button to add multiple run times if needed.
Use the ➖ button to remove any.
Set Automation End Date
Select “Never” if you want the automation to continue indefinitely.
Or choose “On” to set a specific end date.
Save & Continue
Once all details are configured, click “Save & Continue” to move to the next step.
Select Data Source
Choose the storage location of your import file:
SFTP
Azure Storage
Set Folder Path & File Name
Specify the folder path where your file is stored.
Define the file name or pattern (e.g., files starting with “User”).
Map File Columns with Contact Properties
Match the columns in your import file with the existing contact properties in the Contact module.
Example:
File column Name → Contact property Name
File column Email → Contact property Email
File column Phone Number → Contact property Phone
Set Notification Email
Enter your email address to receive notifications about the import status (e.g., success, errors).
Select Survey: Choose the survey for which you want to generate unique links.
Connect to Export Location: SFTP Choose a destination (usually another SFTP location) where the generated links will be stored/exported.
Export Path and Name: Set the folder path and file name where the export will be saved, e.g. folder/survey_links_23July.csv.
Email Notifications: Define who should be informed once the export is successful or if it fails. It ensures transparency and quick response.
Turn ON Automation: Use the toggle at the top-right corner to activate the automation.
This method uses HubSpot integration to sync contacts into the platform, and then exports unique survey links for those synced contacts.
Go to the Automation Module
Click on “Create Automation.”
Set Start Date & Frequency
Choose the date from which you want to start the automation.
Select the frequency from the dropdown:
Daily – runs every day.
Weekly – runs on selected days of the week (e.g., Monday, Wednesday).
Monthly – runs in selected months.
Quarterly / Half-Yearly / Annually – runs on a broader schedule.
You also have the option to skip weekends if needed.
Pick Days/Months (based on frequency)
If you selected Weekly, choose the specific days (e.g., Monday, Tuesday).
If you selected Monthly, choose the months when the automation should run.
Set Time Zone
Select your time zone (e.g., Asia/Calcutta) to ensure automation runs at the correct local time.
Set Time of Day
Choose the exact time the automation should run (e.g., 12:00 PM).
Use the ➕ button to add multiple run times if needed.
Use the ➖ button to remove any.
Set Automation End Date
Select “Never” if you want the automation to continue indefinitely.
Or choose “On” to set a specific end date.
Save & Continue
Once all details are configured, click “Save & Continue” to move to the next step.
Note: Before importing contacts, make sure your HubSpot account is connected with the SurveySensum portal.
Map Contact Properties
Example mapping:
Filter HubSpot Contacts
Exclude/Include Older Contacts
Set Email Notifications
Select Survey: Choose the survey for which you want to generate unique links.
Connect to Export Location: SFTP Choose a destination (usually another SFTP location) where the generated links will be stored/exported.
Export Path and Name: Set the folder path and file name where the export will be saved, e.g. folder/survey_links_23July.csv.
Email Notifications: Define who should be informed once the export is successful or if it fails. It ensures transparency and quick response.
Turn ON Automation: Use the toggle at the top-right corner to activate the automation.