Anonymous Link

Anonymous Link

What is an Anonymous Link?

An anonymous link is a shareable survey URL that allows anyone to take your survey — no login or personal invitation required. You can share this link via email, WhatsApp, your website, social media, or any other communication channel you use to reach respondents.
It is called "anonymous" because, by default, it does not collect identifying information such as a respondent's name or email address. However, please note that the anonymous link will still collect the respondent's Channel's name, Country and Browser data.

Key Things to Know

  1. No Limit on Responses: By default, there is no limit on how many times a respondent can use the anonymous link. If you want to prevent duplicate submissions, you can Disable the  Multiple Submissions option in your survey settings.


  1. Link Stays the Same: The anonymous link for a survey never changes. Even if you pause, resume, or edit and republish your survey, the link will always remain the same.
  2. Anyone Can Access It: By default, whenever your survey is active, the anonymous link can be filled out by anyone with the link. If you wish to restrict access, you can enable Invitation Only mode in your survey setting options.
    1. You can't share the Anonymous link anymore
    2. It will show expired survey if someone has the anonymous link .






  1. Closing the Survey: To stop collecting responses, you can pause or close the survey at any time. The link will then show a message that the survey is no longer active.
    1. Set the limit on Response collection through Anonymous link and Close the survey. 

How to Access Your Anonymous Link

  1. Open Your Survey- Navigate to the survey you want to share.
  2. Go to the Share Tab.  Click on the Share option from the survey menu.
  3. Copy the Anonymous Link.  Under the section "Share your survey with following link," you will see your unique anonymous URL. Click the Copy Link button to copy it to your clipboard.
  4. Distribute the Link.  Paste the link into an email, WhatsApp message, website, or any platform you use to reach your respondents.

Customize Your Survey URL

SurveySensum allows you to customize the subdomain in your survey's anonymous link, making it more recognizable and on-brand for your organization.
This is a feature in SurveySensum that gives you control over how your survey URL appears to respondents.


Info
By default, SurveySensum uses the subdomain cxm — so your survey link looks like: https://cxm.surveysensum.com/[SurveyCode]
After customization, the link format becomes:  https://[YourSubdomain].surveysensum.com/[SurveyCode]

How to Customize Your Survey Subdomain

To set a custom subdomain, follow these steps:
  1. Go to Account Settings.  Click on your setting and select Account Settings.
  2. Open Branding & Survey URL.  Click on the Branding & Survey URL tab at the top of the settings page.
  3. Locate the Subdomain Section.  Scroll to the section titled "Customize your survey's Subdomain.
  4. Enter Your Custom Subdomain.  In the input field next to https://, type your desired subdomain name (e.g., your company or brand name). The domain will always end with .surveysensum.com.
  5. Click Update Subdomain.  Click the Update Subdomain button to save your new subdomain. Note: You can only make a limited number of subdomain changes, so choose carefully.
  6. Switch Between Subdomains.  If you have previously saved multiple subdomains, they will appear under "Other URL Subdomain." Click Switch to this Subdomain to activate any of your saved subdomains

Alert
Changing your subdomain will update the survey URL for all surveys in your account. Make sure to communicate the new link to your respondents if they are using a previously shared URL.

Info
You are allowed only a limited number of subdomain changes per account. A warning message will appear when you are approaching your limit.

Remove SurveySensum Branding

By default, the "Powered by SurveySensum" branding is displayed on surveys and in emails. If you are on a plan that supports white-labeling, you can remove this branding:
  1. Go to Account Settings → Branding & Survey URL.
  2. Under "Remove SurveySensum Branding," select "Remove SurveySensum branding from surveys and emails."
  3. Save your changes



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