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Contact filter
This feature will make it easier for you to create specific groups of people from the contact list that you have. For example, if you want to specifically share a survey with a targeted list of customers belonging to the age bracket of 18-30 Years, ...
What are Keywords? Why they are required?
The article should help the users in understanding what are keywords, how you can create the keywords, and what's its purpose. Keywords allow you to add similar words/phrases corresponding to any tag. Once keywords are added, we will analyze all your ...
Tag Analysis Tab
Once you tagged the responses in the Train Comments Tab, a question will come to your mind. Where to see the Tag Analysis? Tag Analysis tab solve this problem and give you a fair idea of your responses with NPS. On this page, you have a option to ...
How do I search for responses linked to a specific tag?
You can search for responses you've already tagged by following the either of the options: Option 1 Go to the Tag Analysis Tab in Text Analytics Menu bar. Type the name of the tag whose linked responses you are looking for in the search bar in the ...
How do I manage and edit my tags?
Learn how to manage and edit your existing tags Once you’ve logged into your dashboard, select the survey in which text analytics is active. Click on Text Analytics in the top menu and navigate to Train Comments tab. To edit an existing tag, click on ...
Popular Articles
Getting Started
Get started with Surveysensum Welcome to Surveysensum, Create, Share, Analyze surveys like never before. With its AI-enabled CX platform, SurveySensum helps organizations improve their customer experience with real-time actionable insights across the ...
List View of Survey
Learn more How to view all your survey projects in a list and do sorting Use the All Surveys tab to view all your survey projects in a list along with the existing card view. You can access the list view by clicking on the four lines present beside ...
Contacts Tab
Add, Edit, Delete contacts and contact lists Adding Contacts and creating contacts lists is pretty simple with Surveysensum. Contact Lists are used for mailing the surveys you create for the respondents. Lists consist of information such as contact ...
Add Property To Contacts
Contact property is the information of a contact you want to save. By default, Surveysensum has three property fields which would be important information of a user i.e. Name, Email, Phone Number, out of which Name and Email are mandatory fields. You ...
Import Contacts
Import Contacts from a CSV file Contact Lists are used for mailing the surveys you create for the respondents. You might have to add many contacts all at once, import contacts from a CSV file in your People Tab. Ensure that your CSV file contains ...