Recent Articles
Widget Settings in Dashboard
Widget Settings allow you to customize how each dashboard widget appears and behaves. You can modify colors, control which data is displayed, adjust axis scaling, format values, and customize fonts and widget styling. <br> These settings help ...
Train Verbatim
Train Verbatim The Train Verbatim section allows users to review, categorize, and train AI models using actual customer feedback responses (verbatims). It enables you to assign tags, adjust sentiment, and refine text analysis results, ensuring that ...
Survey Metadata
What is Survey Metadata? Metadata is background information associated with a survey response. It is a survey-specific property, meaning it is defined at the survey or project level and applies to all responses collected under that project. This ...
Survey Settings
General settings like survey link expiration date, password protected surveys, survey access, etc. can be modified in survey options. To view, these settings click on survey settings in your builder These settings will help better the experience of ...
Logic
What Is Logic? Logic is used to make the survey more effective as it narrows down questions for your respondents based on your requirements. Logic allows you to hide certain questions for a specific set of audience based on the conditions you set up. ...
Popular Articles
What is Text Analysis? Why is it Required?
What is Text Analysis and Why is it Required? Text Analysis helps organizations understand and extract insights from open-ended feedback collected through surveys. While ratings such as NPS or CSAT scores provide a numerical overview of customer ...
What are Keywords? Why they are required?
The article should help the users in understanding what are keywords, how you can create the keywords, and what's its purpose. Keywords allow you to add similar words/phrases corresponding to any tag. Once keywords are added, we will analyze all your ...
What is a Dashboard and Why is it Required?
What is a Dashboard and Why is it Required? A Dashboard is a centralized view where you can monitor and analyze responses from multiple surveys in one place. Instead of reviewing each survey individually, dashboards allow you to combine key ...
Contacts Tab
Contacts The Contacts tab helps you manage all your customer contact details in one place. From here, you can view, filter, import, export, and organize contacts into lists for better targeting and reporting. Overview In the Contacts section, you ...
How to integrate with third-party applications using SurveySensum API's
Use SurveySensum application for using open API's to integrate with third-party applications SurveySensum API helps you to integrate with your own application ecosystems such as CRM, HRM, and Helpdesk applications. It frees you from the ...