Recent Articles
Survey Metadata
What is Survey Metadata? Metadata is background information associated with a survey response. It is a survey-specific property, meaning it is defined at the survey or project level and applies to all responses collected under that project. This ...
Survey Settings
General settings like survey link expiration date, password protected surveys, survey access, etc. can be modified in survey options. To view, these settings click on survey settings in your builder These settings will help better the experience of ...
Logic
What Is Logic? Logic is used to make the survey more effective as it narrows down questions for your respondents based on your requirements. Logic allows you to hide certain questions for a specific set of audience based on the conditions you set up. ...
How to setup survey throttling
Throttling Throttling allows you to control how frequently a contact receives surveys within a defined period. This helps prevent over-surveying, reduces survey fatigue, and improves response quality. SurveySensum supports three types of throttling: ...
API document for Sharing the survey via WhatsApp, SMS, Email
What is SurveySensum Platform: SurveySensum is a SAAS application, using the application anyone can create multiple surveys. These surveys can be shared to the customers through multiple channels like WhatsApp, Email, SMS. Once customers receive the ...
Popular Articles
What is Text Analysis? Why is it Required?
The purpose of the article is to help you understand how Conversational Analysis helps organizations Everyone who uses surveys knows that not all questions are objective, there are open ended questions too. Questions like - What did you like the most ...
What are Keywords? Why they are required?
The article should help the users in understanding what are keywords, how you can create the keywords, and what's its purpose. Keywords allow you to add similar words/phrases corresponding to any tag. Once keywords are added, we will analyze all your ...
What is a Dashboard and Why is it Required?
It has all happened to us sometimes when we wanted to share multiple real-time responses from different surveys all at once at the same time but found it too hard to assemble all those responses and data together. Collating all those responses ...
Contacts Tab
Contacts The Contacts tab helps you manage all your customer contact details in one place. From here, you can view, filter, import, export, and organize contacts into lists for better targeting and reporting. Overview In the Contacts section, you ...
How to integrate with third-party applications using SurveySensum API's
Use SurveySensum application for using open API's to integrate with third-party applications SurveySensum API helps you to integrate with your own application ecosystems such as CRM, HRM, and Helpdesk applications. It frees you from the ...